How to Make a Purchase with Us?1. Choose the products you wish to purchase on our site.
2. Press the “Add to cart” or “Buy now” button and then go to the checkout page.
3. Login website for returning customers or register on the website if you are a new member on the checkout page.
4. Choose a shipping method.
5. Select a payment method.
6. Fill in the coupon code or use the reward points if there are any.
7. Fill in the message in the comments box if you
want to remind us something about your order.
8. Fill in the payment details.
9. Press the “Confirm Order” button to generate the order.
10. Done! Please go ahead with payment if you choose other offline payment options. Our customer service staff will contact you for the order processing.
About Order Processing Time
1. Customers place the order and make the payment.
2. ModernTime prepares the products and sends quality-checking photos (3-7 Days).
3. Customers review the QC photos.
4. Customers accept the product. If customers reject the QC photos, then returns to step 2.
5. ModernTime dispatches the parcel via courier (2 Days).
6. ModernTime provides customers with the tracking number update (1 Day).
About Quality Photos ConfirmationPlease review and confirm the QC photos within 2 working days. If we do not receive any response for confirmation from customers, we will assume that you have approved the QC photos and proceed with the shipment.
Order Cancellation PolicyCustomers have the option to cancel their purchase before the shipping is arranged. A full refund, excluding any additional fees, will be processed. Please note that it may take 15-30 days for the refund to be credited back to your account, depending on the processing time by the bank. Once the shipping has been initiated, we are unable to accept any cancellations for your order.
Notice: The credit card processing fees are non-refundable as they are charged by the bank.
Last Update: 28Th, May, 2023